Last updated · 15 October 2026
Terms of service
Rules for original apparel artwork, image credits, product accuracy and private file access at Shirt Mockup Lab.
- Service operator
- VIDREAM LTD
- Company number
- 16513006
- Registered address
- 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
- Support contact
- support@shirtmockuplab.com
- Jurisdiction
- England and Wales
- Refund requests
- Read the refund policy
Original apparel artwork and allowed use
Use artwork you have permission to provide. The service creates images of white or black T-shirts, beige canvas totes and gray hoodies. Known third-party marks, protected characters, real-person photographs and prohibited content are excluded. Automatic screening is limited and does not establish ownership or clear rights.
Image review and product accuracy
Compare every result with your original before using it. Check each letter, number, color and print margin. AI can change details. Garment references do not identify a manufacturer SKU or exact printing area. Hats, embroidery, physical garments and shipping are outside the service. One no-face adult fit-view scene is available for review.
One-time credits and incomplete packs
One free marked preview is available per workspace. A $5 one-time pack includes twelve original PNGs; there is no subscription. Each image uses one credit. A confirmed failed generation returns its credit once. An outcome that is still unknown is checked before the same image is submitted again. A replacement for a failed scene can use its returned credit; redrawing a delivered image uses another credit.
Original files and commercial use
Original PNG downloads preserve the file received from the generation provider. A marked preview is a separate edited copy. Commercial use depends on your input rights, provider terms and review of the output. The service does not certify exclusive rights, non-infringement or platform listing eligibility.
Operator and support
Shirt Mockup Lab is operated by VIDREAM LTD, a company registered in England and Wales (company number 16513006). Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Contact support@shirtmockuplab.com about your account, image credits or an order. Read the price, checkout total and refund policy before paying.
Example scenes generated from our own artwork
For help with an order, image credits or a file, see the support page.